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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Care Officer.

RM 2,000 - RM 3,000 / month
Checking job availability...
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Job Title: Customer Care Officer (Automotive)
Department: After-Sales
Location: DMMS Pasir Mas
Reporting To: Branch Manager

Job Summary:

The Customer Care Officer is responsible for ensuring excellent customer service delivery, handling customer inquiries and complaints efficiently, and fostering strong customer relationships. This role plays a vital part in maintaining customer satisfaction and loyalty within the automotive after-sales and service environment.

Key Responsibilities:

  • Act as the main point of contact for customers regarding service appointments, feedback, and inquiries.
  • Coordinate with service advisors and workshop teams to ensure timely and accurate communication to customers.
  • Monitor and follow up on service jobs to ensure prompt completion and customer satisfaction.
  • Handle customer complaints or issues professionally and escalate to the relevant department when necessary.
  • Conduct post-service follow-up calls to measure customer satisfaction and gather feedback for improvement.
  • Maintain accurate records of customer interactions, feedback, and service reports.
  • Assist in implementing customer retention programs and loyalty initiatives.
  • Support sales and after-sales promotional activities when required.
  • Ensure compliance with the company’s customer service standards and guidelines.

Requirements:

  • Minimum Diploma in Business Administration, Automotive Management, or a related field.
  • Prior experience in customer service, preferably in the automotive industry.
  • Strong communication and interpersonal skills.
  • Ability to handle complaints tactfully and provide solutions in a timely manner.
  • Good organizational and multitasking abilities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Fluent in Bahasa Malaysia and English.

Desirable Attributes:

  • Customer-oriented mindset with a positive attitude.
  • Familiarity with vehicle service processes and basic technical knowledge.
  • Able to work independently and as part of a team.
  • Pleasant personality with a strong sense of responsibility.

Job Types: Permanent, Fresh graduate

Pay: RM2,000.19 - RM3,000.60 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Yearly bonus

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Work Location: In person