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Full Time Crew (Pavilion KL)

  • Full Time, onsite
  • Grand Companions Sdn Bhd (Tony Roma's Restaurants)
  • Kuala Lumpur, Malaysia
RM 1,700 - RM 2,000 / month

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ob Title: Service Crew / F&B AssistantJob Objective:

  • Warmly welcome and acknowledge guests upon arrival.
  • Practice suggestive selling and accurately take guests’ orders.
  • Set up and manage assigned workstations efficiently for daily operations.
  • Maintain cleanliness and tidiness in the restaurant at all times.
  • Provide professional, courteous, and high-quality service to all guests.
  • Ensure exceptional guest experiences in line with company quality standards.
  • Stay attentive to guests’ needs and ensure orders are delivered correctly.
  • Clear tables and remove used plates and cutlery promptly after guest departure.
  • Adhere to service protocols, food preparation procedures, and QSAV (Quality, Service, Ambience & Value) standards.
  • Respond to guest inquiries, feedback, and complaints promptly and professionally.
  • Maintain thorough knowledge of the restaurant’s menu, beverages, and services.
  • Prepare food orders according to standard recipes, portion control, and presentation guidelines.
  • Ensure kitchen equipment is used correctly and maintained in good condition.
  • Monitor and replenish stock and ingredients throughout the shift.
  • Comply with sanitation and safety regulations, including proper storage, handling, and temperature controls.

Requirements:

  • Minimum qualification: PMR/SPM or equivalent.
  • Fresh school leavers with a passion for the F&B industry are encouraged to apply.
  • Able to communicate in English and interact well with customers from diverse backgrounds.
  • A strong team player with a positive attitude and good interpersonal skills.
  • Physically able to stand and work long hours during shifts.
  • Pleasant, polite, well-groomed, and maintains a neat appearance.
  • Self-disciplined, self-motivated, and enjoys customer service.
  • Committed to high standards of personal hygiene and professional conduct.
  • Energetic, cheerful, friendly, and hardworking.
  • Open to learning and receptive to feedback for continuous improvement.
  • Willing to work on rotating shifts, including weekends and public holidays.

Job Type: Full-time

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay