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Full Time Crew (Pavilion KL)
RM 1,700 - RM 2,000 / month
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ob Title: Service Crew / F&B AssistantJob Objective:
- Warmly welcome and acknowledge guests upon arrival.
- Practice suggestive selling and accurately take guests’ orders.
- Set up and manage assigned workstations efficiently for daily operations.
- Maintain cleanliness and tidiness in the restaurant at all times.
- Provide professional, courteous, and high-quality service to all guests.
- Ensure exceptional guest experiences in line with company quality standards.
- Stay attentive to guests’ needs and ensure orders are delivered correctly.
- Clear tables and remove used plates and cutlery promptly after guest departure.
- Adhere to service protocols, food preparation procedures, and QSAV (Quality, Service, Ambience & Value) standards.
- Respond to guest inquiries, feedback, and complaints promptly and professionally.
- Maintain thorough knowledge of the restaurant’s menu, beverages, and services.
- Prepare food orders according to standard recipes, portion control, and presentation guidelines.
- Ensure kitchen equipment is used correctly and maintained in good condition.
- Monitor and replenish stock and ingredients throughout the shift.
- Comply with sanitation and safety regulations, including proper storage, handling, and temperature controls.
Requirements:
- Minimum qualification: PMR/SPM or equivalent.
- Fresh school leavers with a passion for the F&B industry are encouraged to apply.
- Able to communicate in English and interact well with customers from diverse backgrounds.
- A strong team player with a positive attitude and good interpersonal skills.
- Physically able to stand and work long hours during shifts.
- Pleasant, polite, well-groomed, and maintains a neat appearance.
- Self-disciplined, self-motivated, and enjoys customer service.
- Committed to high standards of personal hygiene and professional conduct.
- Energetic, cheerful, friendly, and hardworking.
- Open to learning and receptive to feedback for continuous improvement.
- Willing to work on rotating shifts, including weekends and public holidays.
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Supplemental Pay:
- Overtime pay