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Sales Supervisor - Forest City Golf Hotel

RM 3,300 - RM 4,500 / month

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Sales Supervisor

  • Sales Management: Oversee daily sales operations, driving revenue growth for the Royal Selangor shop and golf proshop.
  • Team Leadership: Supervise and motivate sales staff, ensuring high performance and training in product knowledge and customer service.
  • Customer Service Excellence: Ensure top-tier customer service, resolving complaints and engaging with Mandarin-speaking customers.
  • Sales Target Achievement: Meet and exceed sales targets, implementing strategies to boost product sales and customer satisfaction.
  • Inventory Control: Monitor and manage inventory, ensuring products are well-stocked and visually appealing.
  • Sales Reporting: Prepare daily, weekly, and monthly sales reports for management, analyzing data for improvements.
  • Visual Merchandising: Ensure that product displays are attractive and in line with promotional campaigns.
  • Collaboration: Work closely with marketing, supply chain, and other departments to ensure smooth operations and achieve sales goals.
  • Mandarin Proficiency: Fluency in Mandarin (spoken and written) to interact with Mandarin-speaking customers.
  • Experience & Skills: At least 2-3 years in retail or supervisory roles, strong leadership skills, and proficiency in Microsoft Office or sales software.

Job Type: Full-time

Pay: RM3,300.00 - RM4,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay

Experience:

  • Sales: 3 years (Preferred)

Language:

  • Mandarin (Required)

Work Location: In person