
Admin Cum Customer Service
RM 3,000 - RM 4,000 / month
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- Manage and maintain office files, records, and documents.
- Prepare and process invoices, purchase orders, and delivery notes.
- Respond to customer inquiries via phone, Whatsapp, and Live-Chats.
- Handle customer inquiry, returns, and exchanges in a professional and timely manner.
- Process customer orders and ensure accurate data entry into the system.
- Provide product information, including features, pricing, and availability.
- Assist customers in tracking their orders and resolving delivery issues.
- Communicate effectively with customers to build and maintain strong relationships.
- Assist in various ad-hoc tasks as assigned by the management.
- Contribute to the continuous improvement of processes and workflows.
- Support the team in achieving company goals and objectives.
- Posses good command of written and spoken English
- Sense of ownership and takes pride in responsibility.
- Able to work independently with minimal of supervision.
- Positive working attitude.
- Good interpersonal and communication skills.
- Required Skill: Microsoft office & Excel.
- Preferable speak and written in English.
- EPF
- SOCSO
- Medical Benefits
- Yearly Performance Bonus
- Career Growth and Development
- Healthy and Friendly Working Environment
- Near to Public Transport
- Career Advancement
- Yearly Increment