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Admin Cum Customer Service

RM 3,000 - RM 4,000 / month

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  • Manage and maintain office files, records, and documents.
  • Prepare and process invoices, purchase orders, and delivery notes.
  • Respond to customer inquiries via phone, Whatsapp, and Live-Chats.
  • Handle customer inquiry, returns, and exchanges in a professional and timely manner.
  • Process customer orders and ensure accurate data entry into the system.
  • Provide product information, including features, pricing, and availability.
  • Assist customers in tracking their orders and resolving delivery issues.
  • Communicate effectively with customers to build and maintain strong relationships.
  • Assist in various ad-hoc tasks as assigned by the management.
  • Contribute to the continuous improvement of processes and workflows.
  • Support the team in achieving company goals and objectives.
  • Posses good command of written and spoken English
  • Sense of ownership and takes pride in responsibility.
  • Able to work independently with minimal of supervision.
  • Positive working attitude.
  • Good interpersonal and communication skills.
  • Required Skill: Microsoft office & Excel.
  • Preferable speak and written in English.
  • EPF
  • SOCSO
  • Medical Benefits
  • Yearly Performance Bonus
  • Career Growth and Development
  • Healthy and Friendly Working Environment
  • Near to Public Transport
  • Career Advancement
  • Yearly Increment