Junior Compliance - Fully WFH
RM 3,000 - RM 4,500 / month
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Key Responsibilities:
- Daily monitor customers' applications, transaction patterns, and activities to ensure meeting compliance standards.
- Inquire and escalate to the relevant department to verify possible fraud or suspicious customer activities.
- Maintain and update internal reports, highlighting abnormalities and escalating them with detailed remarks to the F&R department.
- Assist customer service team on customer activities queries. Escalate cases to superior for confirmation and approval.
- Maintain the target handling time of task completion set by management.
- Support ad hoc tasks as assigned by the leader or immediate supervisor.
Requirements:
Must haves:
- Minimum SPM qualification or higher.
- Fluent in English (verbal, written, and reading) with the ability to communicate in Mandarin.
- Strong time management and problem-solving skills.
- Capable of multitasking and working independently.
- Own PC/Laptop with specifications: 8GB RAM or above, Intel Core i5 processor or AMD Ryzen 5 processor or above, and internet speed of at least 80 Mbps for work
Nice to haves:
- Preferably between the ages of 21 – 35 years old.
- 1 year working experience in compliance, fraud & risk or related roles.
Additional highlights:
- 10H working hours, permanently WFH. Rest days as scheduled by superior.
- Able to work rotational shifts and during Public Holidays.
- 13 months bonus + up to 6 months performance bonus.
Job Type: Permanent
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Early shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Language:
- Bahasa Melaysia (Preferred)
- English (Preferred)
- Mandarin (Preferred)
Work Location: In person