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Customer Service Associates | English Speaker | 9am-6pm | UpTo4K

  • Full Time, onsite
  • DM Mobile Telecommunications SDN BHD
  • Ara Damansara, Malaysia
RM 3,500 - RM 3,500 / month

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Responsibilities:

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Requirements:

  • • Candidate must possess at least a SPM.
  • • Required language(s): English (able to converse in Mandarin will be an added advantage).
  • Applicant must be willing to work in Ara Damansara, Selangor (Shuttle Services Provided)

Job Types: Full-time, Permanent

Pay: From RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Overtime pay

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Cantonese (Preferred)

Work Location: In person