WE’RE RECRUITING!
Role: People Services Coordinator
Location: Cyberjaya, Malaysia
Salary: Competitive Base + Benefits
Job Type: 6 Months Fixed term Contract
Responsibilities:
We are looking for a People Services Coordinators help make sure our people have a great experience every day. You will be obsessed with providing a friendly, professional and consistent experience to all employees throughout their career with Nasstar. You’ll take part in making sure our processes run efficiently and fairly for all our people whether in on-boarding, personal development, or during times of change.
Documentation and Process
- Coordinate the completion of all people related processes, proactively following up to complete key tasks. Escalate any issues to make sure processes are followed.
- Documentation includes but is not limited to starter and background checks, changes to roles, performance management, training requests.
- Propose improvements to processes for a better employee experience and to reduce administrative efforts.
- Make sure people records and data are up to date and accurate.
- Support Talent Acquisition processes as required.
Help New People Settle In
- Make sure new starters are welcomed into the business and that we have prepared for their arrival. Drive other departments and managers to set up equipment, logins etc.
- Participate in new starter induction training as necessary.
- Make sure managers set objectives for new starters so they are clear what is expected of them and by when.
- Work with managers to plan induction training so new starters can be effective as quickly as possible.
Engagement and Experience
- Resolve employee questions and enquiries, or direct them to appropriate contacts.
- Support the implementation of policies and procedures, including representing the People Team in investigations or disciplinary/grievance meetings.
- Promote the wellbeing and fair treatment of all of our people.
Reporting and Communication
- Prepare reports and analyse data as required, including after conducting new starter or engagement surveys, exit interviews.
- Respond promptly and professionally to employee enquiries, escalating when you have exhausted resources at your disposal to locate answers/resolutions.
- Coordinate regular communication from the People Team to managers and the wider business.
- Contribute content for newsletters, e-bulletins and other updates.
What we are looking for:
- Bachelor’s degree or substantial additional working experience.
- Good experience of HR administration across the employee lifecycle
- Good knowledge of requirements on businesses for legal compliance in terms of health and safety, employee screening and on-going checks. Actual experience of processing and reviewing documentation
- Experience of providing advice to managers/employees and of fielding their questions
- Experience of preparing reports / spread sheets eg to analyse diversity or in absence monitoring
- Experience of using an HRIS
- Knowledge of ACAS code of practice for disciplinary and grievances and experience of basic disciplinary investigations, meetings and appeals
About Nasstar
At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today’s business landscape.
More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with!
www.nasstar.com
What you can expect from us in return
At Nasstar, we think it’s important to look after our employees. In addition to a market standard pay, supportive teams and real chance to progress your career, we offer a range of benefits which include:
Holiday: 20 days’ annual leave entitlement, plus public holidays
Medical Insurance Enrolment: Will take place after probation is passed
Shift, Travel & Parking Allowance
Overtime: All staff are eligible for overtime (if required)
Training: Comprehensive induction and training plan to ensure you have all of the necessary skills to be successful
Office Location & Environment: Working in a modern new office with good facilities in the immediate location
Reasons to choose a career with Nasstar:
We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless.
Which career path will you choose?
Equal Opportunities:
Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success.
By embracing diversity, practising inclusion, and striving for equity, we aim to be a leader in our industry and a model for organisations worldwide.
Diversity is not just a statement; it's our way of life at Nasstar.
A note for agencies:
Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.