Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

[Office Hours] Mandarin Speaking Customer Service Support @ KL

RM 4,000 - RM 4,300 / month
Checking job availability...
Original
Simplified

Requirements:

· SPM holders need at least 6 months of customer service experience. Diploma holders and above can apply without experience.

· Candidates should be proficient in Simplified Mandarin (read, speak, type) and English (read, speak, type)

· Applicants are required to work in Monday to Friday, 9am to 6pm.

· Applicants are required to work fully based in office at Kuala Lumpur

· Able to join on the following intake date: 21 April 2025

· Applicants with basic knowledge of digital products and familiarity with technical knowledge would be an added advantage

Responsibilities

· Handling phone calls, live chats & emails.

· Identifies customer requirements and routes them to the correct sales or technical specialist (based on product specialty).

· Validates and registers customer profiles in system.

· Registers, handles, answers, and escalates customer complaints.

· Provide general information about client products, technical support policies and licensing. (including websites for customer reference)

· Demonstrates a strong customer service orientation and takes responsibility to ensure customers are satisfied.

· Effectively communicates resolution to customer issues.

· Verifies Product ID (PID) is valid to grant support only to legal clients

· Performs all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.

· Escalates issues outside of service boundaries or when resolution cannot be confirmed.

Benefits

· Basic Salary RM 4000 + RM 300 KPI allowance

· EPF + Socso is provided

· Annual leave and medical leave is also provided

· Full 1 month paid training will be provided if shortlisted

· Nearby to public transport

· Office working hours

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM4,300.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Language:

  • Mandarin (Preferred)
  • English (Preferred)

Work Location: In person

Expected Start Date: 04/21/2025