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Desktop Service Technician

RM 2,500 - RM 4,000 / month

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Working Location: Serendah, Rawang
Normal working hours
Transport Allowance: RM 200 per month
Salary: RM 2,500 - RM 4,000 (Based on experience)

Responsibilities

  • 1.Device Maintenance: Maintain and troubleshoot desktop devices (e.g., computers, printers).
  • 2.OS and Software Support: Install, configure, and support operating systems (e.g., Windows, MacOS) and software.
  • 3.User Support: Provide daily technical support and resolve user issues.
  • 4.Device Deployment: Set up and initialize new devices, including system and software installation.
  • 5.Asset Management: Track and manage IT assets and software licenses.
  • 6.Security Management: Update security patches and enforce security policies.
  • 7.Documentation: Write and maintain technical documents and guides.
  • 8.Vendor Collaboration: Work with suppliers to resolve hardware/software issues.

Requirements:

  • 1.Education: Bachelor's degree in Computer Science or related field (exceptions for highly capable candidates).
  • 2.Technical Knowledge: Proficient in hardware and software installation and troubleshooting.
  • 3.Support Skills: Provide fast and effective technical support.
  • 4.Communication: Good communication and collaboration skills.
  • 5.Security Awareness: Understand security threats and measures.
  • 6.Problem Solving: Identify and solve issues quickly and creatively.
  • 7.Continuous Learning: Stay updated with the latest technology trends.

Job Type: Full-time

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Work Location: In person