
Customer Service Executive _RM3000-4000
Customer Care Executive
Salary Range from RM2800-4000
Kulim Hitech Park
Permanent position
Basic Skill Required:
· With SAP Experience
· Fast Learner
· Proficient in Microsoft Office
· Strong interpersonal skills in dealing with people at all levels.
· High level of integrity, discipline and self-motivated.
Job Description:
· Interacts with customers on behalf of the organization.
· Processing on Customer PO in SAP, PO acknowledgement, update delivery status & Billing.
· Processing purchase orders to the factories for all customer PO.
· Coordination on shipment commitment, delivery arrangement & payment from customer.
· Manage & update customer’s OOR (Open Order Report) by weekly basis.
· Preparation and transmission of sales quotations when applicable.
· Ability to communicate with poise and confidence working through complex issues.
· Ability to meet departmental deadlines, use effective organization and planning skills.
· Support and implementation of ISO 9001 quality system.
· Assist in reception duties, attending phone calls and emails enquiries on the company products and services.
· Any other support required by the Operations Manager and Sales teams.
Minimum 3-5 years of experience with a Diploma or 2 years of experience with Bachelor Degree
Job Type: Permanent
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Kulim (Kulim): Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you Familiar with SAP system ?
- Are you familiar with ISO 90001 Quality System ?
Work Location: In person
Application Deadline: 04/18/2025
Expected Start Date: 04/18/2025