Customer Service cum Admin
RM 2,200 - RM 2,700 / month
Checking job availability...
Original
Simplified
Responsibilities
- Coordinate appointments for medical examinations for insurance company clients.
- Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. ·
- Handle inbound and outbound calls.
- Handle customer enquiries, emails and resolve problems.
- To attend on any urgent request from clients regarding medical reports including email softcopy reports.
- Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time.
- Assist in overall administrative duties.
Requirements
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in the related field (Health Administration/Biomedical/Medical/Business Administration)
- Required language(s): English, Bahasa Malaysia.
- Previous work experience in customer service or administration in the medical/healthcare fields are an added advantage.
- Have experience handling inbound and outbound calls
- At least 1 Year(s) of working experience as Customer Service Executive or administration field
- Preferably Junior Executive specialized.
- Good interpersonal and communication skills.
- Computer literate, familiar with Microsoft Office Application
- Must be target driven and able to hit KPI's given
- Must be able to multitask.
- One (1) working Saturday per month.
- Applicants should be Malaysian citizens
- Available immediately
Why join us?
- Permanent position
- Near to public transport (LRT/MRT Ampang Park)
- Competitive remuneration and benefits
- Exceptional training and good career advancement
- Medical & hospitalization coverage
- Attendance Allowance
- Childcare Allowance
- Birthday token
- Additional leaves: Wedding Leave, Compassionate Leave, Child & Senior Care Leave etc.
- Allowances for Special Circumstances and Occasions - Maternity, Wedding, Funeral token
Job Type: Full-time
Pay: RM2,200.00 - RM2,700.00 per month
Benefits:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your notice period?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer service: 1 year (Required)