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Customer Service Executive

RM 3,000 - RM 4,000 / month

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  • Handle customer inquiries via phone, email, and other communication channels.
  • Process orders, track shipments, and manage delivery schedules.
  • Resolve customer complaints and issues promptly to ensure customer satisfaction.
  • Coordinate with sales and operation teams to fulfil customer orders accurately and on time.
  • Provide support to the sales team in managing customer accounts.
  • Diploma/Bachelor's degree in Business Administration, Logistics, or related field is a plus.
  • Fresh graduates are welcome to apply.
  • Able to converse in English and Mandarin.
  • Previous experience in a warehouse or logistics environment preferred.
  • Strong Communication skills, both verbal and written.
  • Excellent Problem-solving skills and Attention to Detail.
  • Proficient in MS Office.
  • Experience with WMS is a plus.
  • EPF
  • SOCSO
  • Medical Claim
  • Annual Leave
  • Medical Leave
  • Annual Bonus
  • Working Hours
  • Mon to Friday 8.30am to 5.30pm
  • Saturday 8.30am to 1.00pm
  • Location, Seksyen 19, Petaling Jaya, Selangor