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Customer Service

  • Full Time, onsite
  • Zhongyu International Education Centre (M) Sdn Bhd
  • Seri Kembangan, Malaysia
RM 3,000 - RM 4,000 / month

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  • Utilize email as the primary communication tool to correspond with client.
  • Respond efficiently to client inquiries and provide clear answers by email.
  • Follow up with clients to ensure satisfaction and continued engagement.
  • Foster collaboration with interested clients to build strong relationships.
  • Oversee the article submission, payment and publication process to ensuring smooth execution.
  • Organize and maintain client data and information for easy accessibility and accuracy.
  • Candidates must possess at least Diploma
  • At least 1 year of experience in sales customer service
  • Can be written and oral expression skills in Mandarin and English
  • Fresh graduate are welcome to apply
  • Proficient in using office software (MS)
  • Excellent communication and language skills, familiar with customer research and market analysis
  • Team-oriented, able to handle a certain amount of work pressure
  • Strong self-motivation and initiative
  • Performance Incentive
  • Extra Reward
  • 5 Days per Week
  • Bonus
  • Comfortable Working Environment
  • Location Nearest MRT Station
  • EPF, SOCSO & EIS
  • Annual & Medical Leave
  • Medical Allowance
  • Training Provided