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Admin Assistant ( Mandarin Speaker )

  • Full Time, onsite
  • Badan Pengurusan Bersama Prangin Mall
  • George Town, Malaysia
RM 2,000 - RM 2,200 / month

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  • Monitor credit control in collaboration with Leasing, Marketing, and Finance departments
  • Manage account balances to identify outstanding debts or inconsistencies
  • Issue invoices, bills, and statements of account (SOA) to customers via various channels (mail, email, etc.)
  • Follow up on overdue invoices and payments
  • Liaise with clients regarding account matters and implement collection procedures
  • Send reminder letters and contact customers regarding payments
  • Update accounting records with payments, balances, and customer details
  • Respond to inquiries and complaints from owners and tenants about bills, SOAs, and official receipts (ORs)
  • Deliver invoices, SOAs, and ORs to owners by hand when necessary
  • Send quarterly invoices to owners via email and WhatsApp
  • Prepare aging reports and other related reports for the Finance & HR Manager
  • Edit invoice descriptions for monthly billing
  • Keep track of store room inventory and re-purchase necessary items
  • Attend Tribunal Court hearings to support superiors with completed documentation
  • Perform other ad-hoc tasks as assigned by the superior
  • Ability to speak and write in Mandarin and English
  • 1 to 2 years of working experience in the related field
  • Proven experience as a billing clerk or with general accounting tasks
  • Adherence to laws and confidentiality guidelines
  • Must be able to work independently
  • Proficient in MS Office (especially Excel)
  • Excellent math and organizational skills
  • Strong communication skills
  • Willingness to work 5.5 days per week (alternate Saturdays)
  • Annual leave
  • EPF/SOCSO
  • Medical Leave