
TECHNICAL SALES SUPPORT SPECIALIST
Salary undisclosed
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Proficiency in Mandarin (spoken and written) is mandatory to communicate with PRC clients and suppliers Provide technical sales support by assisting customers in selecting appropriate rubber and plastic products based on their specifications and needs. Act as the primary liaison for PRC-based clients and suppliers, ensuring effective communication and coordination. Manage inquiries, quotations, and order processing, ensuring timely follow-ups and delivery tracking. Work closely with the engineering and production teams to understand product specifications and resolve technical queries. Conduct product presentations, demonstrations, and technical training for clients and internal teams. Support the business development team in identifying new market opportunities and potential customers. Assist in handling quality issues and customer feedback, collaborating with relevant departments to resolve concerns. Maintain accurate sales records, reports, and documentation for management review. Stay updated with industry trends, market demands, and competitor activities to improve product positioning and sales strategies.