Team Leader, Security

Main Duties & Responsibilities • To assign security guards to their daily patrolling duties on the hotel complex and its premises, by scheduling these duties on the daily detachment duty form. • To ensure to the discipline, code of conduct and general welfare of the security guards and to report and record any actions of indiscipline to the Manager, Safety and Security. • To provide whatever physical support, where necessary to ensure the security, safety and harmony of the hotel, it guests visitors, vendors, contractors and staff. • To personally conduct and monitor all movement of staff and its premises, in particular on guest floors, back of house area and the staff entry/exit route. • To monitor and report all fire safety equipment and fire stairwells, for any defects and or faults to the Manager, Safety and Security. • To conduct and/or detail Security Guards to conduct regular but random, inspections of all employee bags, locker and vehicles on the direction of the Manager, Safety and Security and or the General Manager and only whilst on the Hotel premises. • When necessary, to carry out a preliminary inquiry of any incident or occurrence that is associated with security, safety and the welfare of the hotel, it guests, visitors, vendors and staff and to submit such report on the inquiry to the Manager, Safety and Security upon his arrival. • To record and report all acts of willful neglect of duty by any staff, improper behavior inebriated or drug affected staff, hazardous or dangerous work, unhealthy or unhygienic operations, or any matter which is necessary to report in the interests and/or efficient operation of the Hotel. • To regularly monitor all operational and guest room "Key Control" procedures and to regularly inspect the "Key Issue" sheet/book and to record and report discrepancies with regards to the same. • To frequently monitor the activities of the security guards at the designated areas of responsibility and ensure that they are performing the standard expectations of the Hotel and department and to report any acts contrary to the instructions laid down, i.e. sleeping on duty, absent from duty/station, etc. • To use discretion in assigning the security personnel to assist other hotel staff, where and when necessary and to ensure that security guards do not perform duties on behalf of other hotel staff without good cause and report such to the Manager, Safety and Security in particular on matter pertaining to a breach of security or areas of neglect and /or oversight. • Report any health or safety hazards to the Manager, Safety and Security. • Attend all staff and training meeting when directed by the Manager, Safety and Security. • Ensure that all duties are carried out in line with the Hotel Policy with high standard of personal appearance, personal hygiene, correct uniform and name badge as outlined in the staff handbook.