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- Lead the Maintenance and customer service team - Answer after-sales and resolve technical issues - Operating job scope for the workshop and technicians - Develop, design, and maintain procedures for the workshop - Organizing holidays and shift cover - Supervising the maintenance of vehicles in the workshop - Negotiating with suppliers and the parts department - Managing the team of machinists - Induction of new employees - Repair job Quality checking - Manage and control workshop P&L - Knowledge of automotive refrigeration system maintenance & Repair