Executive Credit Controller

About the job CDC International Sdn Bhd (CDCi) established in 2014, as part of the Commerce Dot Com Group of Companies, specializes in developing, designing, and operating procurement solutions for organizations across various industries. One of its flagship solutions, SPEED (Sistem Perolehan Elektronik Dinamik), is a customizable web-based procurement platform tailored to meet each organization's unique needs. Through SPEED, CDCi has transformed the public procurement landscape, connecting over 134,000 companies ready to engage with buyers in a dynamic and efficient marketplace. KEY RESPONSIBIITLIES Cash & Collection Management • Oversee and manage the accounts receivable (AR) process, ensuring accurate and timely invoicing. • Actively follow up on outstanding payments to reduce debtor days and improve cash flow. • Develop and implement effective collection strategies to ensure timely payments and minimize overdue accounts. • Maintain accurate records of collections, reconciliations, and outstanding balances. Speed Up Payment Process • Proactively engage with clients to accelerate payment cycles and resolve disputes. • Implement automated reminders and structured follow-up processes to ensure timely payments. • Work closely with the finance team to reconcile payments, resolve discrepancies, and escalate issues where necessary. • Improve and optimize the billing and payment system to enhance efficiency and minimize delays. Building Collection Rapport & Strategy • Establish and maintain strong relationships with clients, ensuring positive engagement while enforcing payment terms. • Develop and execute collection strategies tailored to different client segments. • Negotiate payment plans where necessary while maintaining company cash flow priorities. • Identify and escalate high-risk accounts for further review and intervention. Credit Control & Compliance • Ensure adherence to credit policies and procedures, mitigating financial risks. • Monitor and analyze debtor trends, providing insights and recommendations to senior management. • Stay updated on best practices in credit control and collection strategies to optimize processes. QUALIFICATIONS • Minimum Bachelor's Degree or Diploma in Accounting, Finance, Business Administration, or a related field (preferred but not mandatory). • At least 5 years of working experience in billing, accounts receivable, credit control, or financial collections. • Expertise in cash & collection management, ensuring smooth invoicing, payment processing, and reconciliations. • The ability to accelerate payment cycles through smart follow-ups and automated strategies. • A strategic approach to collection and client engagement, balancing relationship-building with effective payment enforcement. • Strong analytical skills to monitor debtor trends, assess risks, and provide valuable insights. • Excellent negotiation and dispute resolution skills to handle client concerns professionally. • A keen eye for accuracy and detail in financial records and transactions.