IT INFRASTRUCTURE ENGINEER

To plan, implement, maintain, and support robust IT infrastructure systems to ensure uninterrupted manufacturing and business operations. The IT Infrastructure Engineer will be responsible for managing the company’s network, server systems, hardware, and production-related IT systems with a strong focus on operational efficiency, cybersecurity, and system uptime. Key Responsibilities: • Infrastructure Management - Install, configure, and maintain servers (physical and virtual), networks, storage, and other critical infrastructure systems. - Monitor performance and ensure system availability, reliability, and security across the entire plant including the production floor (e.g., SMT Lines, PCBA). - Manage Active Directory, DNS, DHCP, Group Policies, file servers, email systems, and backups. • Network & Cybersecurity - Ensure the plant's network architecture (LAN/WAN/Wi-Fi/VPN) supports stable and secure connectivity across all departments including production and secondary processes. - Implement and maintain firewalls, antivirus solutions, and endpoint protection systems. - Conduct risk assessments, patch management, and incident response. • System Support & Troubleshooting - Provide 2nd/3rd level support for users, including engineering, manufacturing, and administrative departments. - Resolve infrastructure-related incidents within defined SLAs, especially for systems linked to automated manufacturing, SMT/UMS setups, and ERP/MES. - Provide technical support and troubleshooting for the setup and operation of SMT (Surface-Mount Technology) lines and UMS (Unified Manufacturing Systems). - Collaborate with production teams to integrate IT infrastructure into manufacturing processes, ensuring smooth operation of SMT PCBA lines. - Troubleshoot and resolve issues related to PCBA production lines, UMS, and related IT systems. • System Optimization & Efficiency: - Continuously analyze the IT infrastructure for areas of improvement to ensure that all systems are operating at maximum efficiency. - Plan and execute upgrades, migrations, and other system optimizations as required. - Collaborate with the IT team and external vendors to implement new technologies and enhance existing systems. - Oversee system monitoring tools, alerting the team to any failures or issues promptly. • Implementation - Participate in new system rollouts (e.g., MES, SCADA, UMS), factory expansions, and infrastructure upgrades. - Collaborate with our HQ in China and other global teams to align with global IT strategies and standards. • Collaboration with Teams: - Work closely with engineering and production teams to ensure IT systems align with the company’s manufacturing and assembly processes. - Provide training and support to staff to maximize efficiency in the use of IT systems and software. • Compliance & Documentation - Ensure compliance with corporate IT policies and manufacturing regulatory standards (e.g., ISO 9001, IATF 16949). - Maintain documentation for configurations, network diagrams, standard procedures, and change logs.