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E-commerce Assistant

Salary undisclosed

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Job Description • Manage the company's presence on various online platforms such as Shopee, Lazada, TikTok, and the official website. • Responsible for submitting marketplace campaigns, uploading products, and managing advertisements. • Plan and execute sales campaigns, collaborating with marketing teams to drive online sales and revenue. • Process online orders efficiently and issue accurate sales invoices. • Work closely with the team to ensure smooth operations, including order fulfillment and logistics coordination. • Ensure product information, including pricing and stock quantity, is accurate and up-to-date. • Handle live chat interactions on online platforms, addressing customer inquiries, comments, and complaints regarding the company's products. • Be adaptable and willing to take on other duties as assigned by the supervisor. Requirements: 1. Minimum 1 year experience in e-commerce marketplace operation. 2. Knowledge in Sitegiant is an advantage. 3. Good knowledge with social media platform & willing to update to recent trend. 4. SPM, Diploma or a Degree in Marketing, Business Admin, Mass Communication or any related field. 5. Self-motivated, responsible and able to work independently with minimum supervision. 6. Excellent communication skills in English & Mandarin (both verbal & written). 7. Able to start work immediately or on short notice is an added advantage.