Food & Beverage Manager

Job Summary: The Food & Beverage (F&B) Manager is responsible for overseeing all food and beverage operations, ensuring high-quality service, maintaining cost efficiency, and delivering an excellent guest experience. The role involves managing staff, ensuring compliance with safety and hygiene standards, and driving revenue growth. Key Responsibilities: Operations Management: • Oversee daily operations • Ensure smooth coordination between kitchen and service teams. • Maintain high service quality and customer satisfaction. • Monitor food preparation, presentation, and portion control to maintain quality standards. Financial & Cost Control: • Develop and manage budgets for F&B operations. • Monitor costs and implement strategies to maximize profitability. • Control inventory, waste management, and procurement to minimize losses. Staff Management: • Recruit, train, and supervise F&B staff. • Conduct performance reviews and provide coaching for continuous improvement. • Schedule and delegate duties to ensure efficient operations. Customer Service & Satisfaction: • Ensure exceptional guest experiences by maintaining high service standards. • Address customer complaints and feedback professionally and effectively. • Develop strategies to enhance customer engagement and repeat business. Compliance & Safety: • Ensure compliance with health, hygiene, and safety regulations. • Maintain food safety standards as per local and international guidelines. • Conduct regular audits and inspections to uphold quality control. Marketing & Business Growth: • Develop promotional strategies to increase sales and customer engagement. • Collaborate with the marketing team for special events and offers. • Analyse customer trends and preferences to enhance menu offerings.