Facilities Officer

JOB DESCRIPTION:
Responsible for ensuring the upkeep and smooth operation of all facilities at Hako Hotel Group, including the lobby, basement car park, common areas, and hotel perimeter. He/She must manage both routine maintenance tasks and respond to any immediate issues that arise.

CORE DUTIES & RESPOSIBILITIES:

• Respond and attend to guest repair requests.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests.
• Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
• Communicatewith different types of people to comprehend what they want and to provide them with information and assistance.
• Ability to interpret readings from meters & gauges and other measuring units.
• Ability to prioritize and organize work assignments.
• Ability to work under pressure situations and exercise good judgment.
• Ability to focus attention on details, speed, and accuracy.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Ability to ensure security of guest room access and hotel property.
• Ability to read and understand test equipment, measuring devices, and safety manuals.
• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, and repairing all types of hardware, and electrical equipment including lamps, air conditioners / HVAC, and AC ducts.
• Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, and repairing all types of hardware, plumbing, and electrical equipment and cosmetic items.
• Program TVs and perform general housekeeping and engineering-related inventory duties.
• Test, troubleshoot, and perform basic repairs on all types of equipment.
• To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.
• To be available for any emergencies act in an engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency.
• To monitor fire Alarm / Life SafetySystem systems as necessary, to be fully informed of the system operation, and to handle emergencies involving the systems.
• Read and understand blueprints, schematic drawings, and technical parts breakdowns.
• Carry out specific oral and written instructions.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Maintains the hotel facility and related equipment safely and efficiently.
• Performs other duties as assigned by the Resident/Operation Manager.
• Train and instruct other members of the staff through the sharing of knowledge and skills

QUALIFICATIONS:

• Diploma in facilities management, building services, engineering, or a related field. Certified Facility Manager credential, or equivalent.
• Previous Facilities or related field working experience at least two years and above in a property is an advantage.
• Mechanical skills, knowledge of general repair and plumbing, proficiency with repair tools and techniques.
• Able to communicate in English and Bahasa Malaysia
• Experience on CMMS & Project Management will be a bonus.

- we regret that only shortlisted candidates will be notified -

Job Type: Full-time

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

• Opportunities for promotion

Supplemental Pay:

• Yearly bonus