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  4. Click Websites.
  5. On the left, click Content Blockers.
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  4. Scroll down and click on JavaScript.
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Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...
P

Immediate Opening for Help Desk Team Lead

RM 4,500 - RM 4,500 / month
Checking job availability...
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Simplified

Greetings from Pan Asia Software Solution!!!

We have an Immediate Openings for Service Desk Analyst (Team Lead) with our reputed Client.

Work Location: Bangi

Exp: 5+ years

Requirement

The Service Desk Team Lead’s role is to supervise Service Desk team members and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to identification, prioritisation, and resolution of incidents, including the monitoring, tracking and coordination of Service Desk functions. The Team Lead is also responsible for planning, rostering, designing, and analysing the organisation’s service desk according to best practices, while ensuring high levels of customer service quality and availability. This individual will develop, implement, and oversee policies and procedures to ensure consistent service levels and quick resolutions. The Team Lead is also responsible for staffing capacity planning, service process design, performance analysis, and developing proactive resolution plans. The Team Lead will also contribute to escalated problem resolution by giving in person, hands-on support to end users when necessary. The role will build strong relationships with the IT Leadership Teams, Information Security, Global Network and Enterprise Architecture team and project teams for successful transition of systems from development into operations.

Interested Share your updated resume with Photo to or Watsapp: +60 165720562 along with below details

Current Salary:

Expected Salary:

Notice Period:

Total Exp:

Relevant Exp:

{Note: if it doesn't suit you, please refer your matching friends or kindly ignore it}

Nithya

Senior IT Talent Acquisition Specialist

Pan Asia Group

HP : +6016 572 0562

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,994.72 - RM4,500.00 per month

Schedule:

  • Rotational shift

Work Location: In person