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Sales Consultant
Job Responsibility
The ideal candidate will develop relationships with clients to maximize client purchase experience. You act as a consultant by advising industry trends and our state of the art technology available to solve clients problem.
- Build and maintain good rapport with customers
- Answer phone calls and reply messages promptly
- Educate customers about current promotions
- Contribute to team's daily sales goals
- Responsibility dealing on customer inquiries and complain
- Play an integral part in contributing towards outlet sales achievement, sales growth and quality customer service
- Manage E-commerce platforms with best fulfilment and results. Support E-commerce day to day operations from updating new products, info, promotion and data analysis
- Provide general sales support (needs analysis, data review, and product demonstrations)
- Serve as the customer advocate and liaison for product management and development
- Prepare periodic forecasts and progress updates toward sales goals
- Handle important administrative tasks such as order processing and act as an extension of the sales team when representatives are away from the outlet
- To monitor and update branch finances, ensure complete business transactions, record and analyses sales activities and support daily sales operations
- Create contents on all major social media platforms and own website
- Calculate, check, record and monitor daily payment balancing and transaction (Cash, Credit Card & Cheque) collected by respective branch
- Check extended warranty sales and records, ensure all EW sales are registered into online systems accordingly
- Ensure that complete set of bills are properly handled (no missing bills) and recorded
- Receive and record repair sets
- Check and update stock in systems
- Monitor credit card terminal usage
- Ensure that daily, weekly and monthly workflows are completed on time
- Attend roadshows on scheduled basis
Why US?
- 7.5 working hours - Work Life Balance environment is the first thing we emphasise in Mocof. We value our team members as the biggest asset and move on the hit multiple high together as a team.
- Provide guidance and self-improvement skills from day to day work and future skills enhancement through sales ground experience.
- Very attractive commission tiers and higher than industry benchmark
- Company is growing rapidly through the adoption of state of the art technology and buck in future trends. Tremendous growth on track.
- Mocof Sdn Bhd is a leader in our industry in the region. We're now hiring Sales Associate to help us keep growing. If you're excited to be part of a winning team, Mocof is a great place to grow your career. You'll be glad if you applied to Mocof.
Qualifications
- Fresh Graduated are welcomed
- Vibrant and outgoing candidates
- Minimum SPM with proficiency in Bahasa Malaysia, English and Mandarin
- 1-2 years of sales experience or customer service experience will be advantage
- Willing to work nights, weekends, and holidays
- Demonstrated selling skills
- Confidence and sociable
- Excellent written and verbal communication skills
- Ability to multi-task, organize, and prioritize work
- Open to learn new skills
Job Benefits
- Very Attractive commission
- 6 working days
- Annual leave
- Medical benefits
- Maternity leave
- Uniform provided
- EPF & SOCSO
Employment Type
- Full-time, Part-time, Fresh graduate
- 6 working days (Rotational shift)
Qualifications:-
- Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
- Required skill(s): MS Excel, MS Office, MS Word.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent.
- Senior and Junior Full-Time position(s) available.
- Must be able to work at Petaling Jaya or Kuala Lumpur - 2 positions available.
- Fresh graduates are encourage to apply
Salary
- RM3,000.00 - RM10,000.00 per month
Schedule:
- Rotational shift (10:00am - 6:30pm / 1:30pm - 10:00pm)
Location:
- Bangsar Shopping Centre
- Pavilion Bukit Bintang
- Setia City Mall
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Education:
- STM/STPM (Preferred)
Experience:
- Sales: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa (Preferred)
Job Types: Full-time, Part-time, Fresh graduate
Pay: RM3,000.00 - RM10,000.00 per month
Expected hours: 45 per week
Benefits:
- Dental insurance
- Maternity leave
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Education:
- STM/STPM (Preferred)
Experience:
- Sales: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa (Preferred)