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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
R

Customer Service ( IMMEDIATE HIRING APRIL 2025)

RM 2,500 - RM 2,500 / month
Checking job availability...
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Company: RWC Sdn. Bhd.

Location: Bangsar South

Job Type: Full-time

Job Description:

Are you a compassionate, empathetic, and customer-focused professional looking to make a meaningful impact in customer service? Join Rock Wing Capital Sdn Bhd as a Customer Service

We are looking for dedicated individuals to provide exceptional customer support and enhance client experiences. If you have excellent communication skills and a passion for helping others, this is the perfect opportunity to grow your career with us.

Key Responsibilities:

1. Manage inbound and outbound calls, emails, and chat inquiries with professionalism, friendliness, and empathy. Deliver prompt, accurate responses to customer queries and concerns, ensuring a positive customer experience.

2. Problem Resolution: Actively listen to customer concerns and provide effective, timely solutions to ensure customer satisfaction.

3. Product Knowledge: Develop a deep understanding of our products, services, and policies to provide accurate information and effective support to customers.

4. Customer Satisfaction: Go above and beyond to exceed customer expectations, ensuring their needs are met with exceptional service and support..

5. Record Keeping: Accurately document customer interactions and transactions in the CRM system, ensuring detailed and up-to-date records for future reference.

6. Quality Assurance: Maintain compliance with established call center quality and performance standards. Engage in ongoing training and development programs to enhance skills and service excellence.

7. Team Collaboration: Collaborate effectively with colleagues to share knowledge, best practices, and insights, fostering a supportive and cohesive work environment.

8. Schedule Flexibility: Demonstrate willingness to work in shifts, including evenings, weekends, and holidays, as required based on workload to support a 24/7 call center operation.

Qualifications:

- Diploma or equivalent qualification.

- Excellent verbal and written communication skills in English and Bahasa Malaysia.

- Strong problem-solving and decision-making skills.

- Empathetic and customer-focused mindset.

- Ability to thrive under pressure and meet performance targets.

- Previous customer service experience is preferred.

- Proficiency in CRM software and other call center tools..

Benefits:

- Competitive salary and benefits package.

- Opportunities for career growth and advancement within the organization.

-· A professional working environment in a modern office located in the vibrant Bangsar South (KL Gateway Mall), just a 5-minute walk to the University LRT station via a connected bridge.

If you are passionate about customer service and eager to excel as a Customer Service & Stamping Specialist, we invite you to join our dynamic and supportive team. Be part of a company that values excellence, customer satisfaction, and professional development.

Apply today and start your journey with us!

Job Type: Full-time

Pay: From RM2,500.00 per month

Benefits:

  • Maternity leave
  • Professional development

Schedule:

  • Day shift
  • Early shift
  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Customer Care Specialist: 1 year (Required)

Language:

  • Bahasa (Required)

Work Location: In person

Expected Start Date: 04/15/2025