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  1. Go to Settings.
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  4. Click JavaScript.
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Jobs or company...

Area Network Trainee - South Selangor

RM 5,000 - RM 7,500 / month
Checking job availability...
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Area Network (Manager) Trainee plays a crucial role in ensuring the efficient and effective delivery of parcels and packages, as well as maintaining high levels of customer satisfaction.

  • Coordinate and manage the day-to-day operations of the courier services drop point/collection point/outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.
  • Recruit, train, and manage a team of drivers, couriers, and support staff. Provide leadership, guidance, and support to ensure a motivated and efficient workforce.
  • Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.
  • Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.
  • Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.
  • Ensure compliance with safety regulations and company policies. Supervise and coach all the staff on the code of conduct and all the rules & regulation set by the company e.g. arrangement for overnight parcel, fake POD (proof of delivery) and etc.
  • Prepare regular reports on operational performance and other relevant data for senior management. Provide insights and recommendations for continuous improvement.

Job Requirements:-

  • A Diploma or Bachelor's degree in business, logistics, supply chain management, or a related field is often preferred. Relevant work experience may substitute for formal education.
  • Preferably at least 1 year of experience in logistics, transportation, or a related industry. Previous managerial or supervisory experience is highly desirable. Background in sales & marketing will also be considered. Training and guidance will be provided.
  • Proficiency in Mandarin (spoken and written) is required due to the nature of the role and frequent communication with Mandarin-speaking stakeholders.
  • Strong leadership and team management skills to motivate and guide a diverse team of employees/business partners.
  • Excellent communication and interpersonal skills to interact with internal teams, customers, and management.
  • Effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.

Job Type: Full-time

Pay: RM5,000.00 - RM7,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Application Question(s):

  • What is your expected basic salary?
  • Are you able to work frequently outside office and six days per week work days?
  • Are you proficient in Mandarin (spoken and written)?

Experience:

  • Courier Services: 1 year (Preferred)

Expected Start Date: 04/14/2025