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Sales Executive

  • Full Time, onsite
  • Tun Hussien Onn National Eye Hospital
  • Petaling Jaya, Malaysia
RM 2,500 - RM 3,000 / month

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Key Responsibilities:

Customer Service & Sales:

  • Greet and assist customers in selecting eyewear based on their prescription, lifestyle, and fashion preferences.
  • Provide expert advice on lens types, coatings, and frame styles.
  • Upsell and cross-sell optical products and accessories.
  • Process sales transactions accurately and efficiently.

Product Knowledge & Consultation:

  • Stay up-to-date with the latest eyewear trends, lens technologies, and brand offerings.
  • Explain insurance coverage, pricing, and financing options to customers.
  • Assist customers with contact lens fittings and educate them on proper lens care.

Store Operations & Inventory Management:

  • Ensure eyewear displays are well-organized and visually appealing.
  • Manage stock levels, process new inventory, and conduct stock checks.
  • Coordinate with the optometrist to ensure smooth customer experience.

Sales Performance & Targets:

  • Meet and exceed individual and store sales targets.
  • Track personal sales performance and contribute to team goals.
  • Participate in promotional campaigns and customer loyalty programs.

After-Sales Support:

  • Handle adjustments, fittings, and minor repairs of eyewear.
  • Follow up with customers regarding their orders and satisfaction.
  • Address customer concerns and resolve any issues professionally.

Key Skills & Qualifications:

  • Previous retail or sales experience, preferably in optometry or eyewear.
  • Strong communication and interpersonal skills.
  • Passion for fashion, customer service, and helping people with their vision needs.
  • Ability to work in a fast-paced retail environment and meet sales targets.
  • Basic knowledge of optical products (preferred, but training will be provided).

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Free parking
  • Health insurance
  • Maternity leave
  • Parental leave

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • Sales: 1 year (Preferred)
  • Optometry: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • English (Preferred)

Work Location: In person