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Customer Service Executive | Mandarin Speaker

  • Full Time, onsite
  • AGENSI PEKERJAAN SKILLSET SDN. BHD.
  • Petaling Jaya, Malaysia
RM 3,500 - RM 5,000 / month

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Basic Salary: RM3500 + Allowance
Position: Customer Service Executive (Inbound)
Location: Ara Damansara, Petaling Jaya
Working Day: 5 days, 2 days off
Working Hour: Rotational Shift

FRESH GRADUATED ARE ENCOURAGED TO APPLY !!!

REQUIREMENTS:

  • At least SPM or SKM Certification.
  • Age group 18 to 55 years old
  • Able to speak in Mandarin
  • Malaysian

JOB DESCRIPTION:

  • Attend and resolve customer/client questions or complaints via phone call, email or live chat.
  • Regularly contacting customers to ensure their experience with a product or service is satisfactory.
  • Direct calls from customers to the appropriate department when necessary.
  • Ensure a positive attitude towards customers at all times.
  • Possess strong understanding of the company's products.
  • Keep records of customer interactions.
  • Age Group: 18-55 years old.

If you are interested with the offer, please email your updated resume to [email protected] for fast respond.

Job Types: Full-time, New-Grad

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Language:

  • Mandarin (Preferred)

Work Location: In person