Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
M

Customer Service Representative

RM 2,500 - RM 3,000 / month
Checking job availability...
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Position : Customer Service Representative
Location : Kenwingston Business Centre, Cyberjaya

Benefits:

  • Medical Benefit
  • Work Equipment
  • Growth & Upskill
  • Free Flow Pantry

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About Us
myBarber is an innovative app that connects customers with professional barbers for seamless hair grooming services, either at barbershops or in the comfort of their homes. Since our launch in August 2024, we’ve partnered with over 150 barbers across Malaysia and continue to grow our community.

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Job Overview
myBarber is seeking a dedicated and personable Customer Service Representative to join our team. This role will be responsible for providing excellent customer support to our users, including barbershops, freelance barbers, and their clients.

The ideal candidate will have strong communication skills, a customer-focused mindset, and the ability to resolve issues efficiently and effectively.

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Customer Support:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide information about myBarber’s services, features, and policies.
  • Assist customers with account setup, navigation, and troubleshooting.

Issue Resolution:

  • Identify and resolve customer issues and complaints promptly.
  • Escalate complex issues to the appropriate department or supervisor when necessary.
  • Follow up with customers to ensure their issues are fully resolved and they are satisfied with the outcome.

Feedback Collection:

  • Gather feedback from customers to understand their needs and improve our services.
  • Document and report recurring issues and customer feedback to the product and development teams.
  • Participate in regular team meetings to discuss common issues and suggest improvements.

Customer Relationship Management:

  • Build and maintain positive relationships with customers to encourage loyalty and retention.
  • Provide exceptional customer service and go the extra mile to ensure customer satisfaction.
  • Handle sensitive customer information with confidentiality and care.

Knowledge Management:

  • Stay updated with myBarber’s latest features, services, and policies.
  • Contribute to the development and maintenance of customer support resources, including FAQs and help articles.
  • Share knowledge and best practices with team members to enhance overall customer support.

Collaboration:

  • Work closely with the sales, marketing, and product development teams to ensure a cohesive customer experience.
  • Coordinate with other departments to resolve customer issues and provide accurate information.
  • Participate in training sessions and workshops to improve customer service skills.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Customer service: 2 years (Required)

Work Location: In person