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Telesales Consultant

  • Full Time, onsite
  • Promark Strategies (Malaysia) Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 1,700 - RM 4,000 / month

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  • Make calls: Make outbound calls to potential customers, or answer inbound calls from customers
  • Provide information: Answer questions about products and services, and explain pricing
  • Process sales: Take payments for products and services, and process credit card payments or online transfer.
  • Follow up: Maintain a list of potential customers and follow up with them
  • Handle customer issues: Respond to customer feedback and complaints, and investigate issues with orders
  • Stay up to date: Keep current on industry developments, and maintain knowledge of products and services
  • Good communication skills in English & Bahasa Malaysia
  • Candidate possesses at least a SPM or above
  • Fresh graduates are also encouraged to apply
  • Communication: Excellent communication and customer service skills
  • Resilience: Patience and resilience, as telemarketers may experience frequent rejection
  • Interpersonal skills: The ability to engage with potential customers and build relationships.
  • Organizational skills: The ability to multitask and manage a list of potential customers
  • Training Provided
  • Office Lunch Provided
  • Hybrid work option
  • Public Transport Accessible: Sunway Lagoon BRT and LRT USJ 7
  • EPF SOCSO