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Senior System Developer

Salary undisclosed

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________________________________________ Job Summary: We are looking for an experienced Microsoft Dynamics 365 Developer with a strong background in the banking and financial services domain. The ideal candidate will have a minimum of 5 years of experience in implementing and customizing Dynamics 365 solutions to meet complex business requirements in the banking sector. This role involves close collaboration with business and IT stakeholders to enhance CRM functionalities, streamline customer engagement processes, and integrate core banking systems. ________________________________________ Key Responsibilities: • Design and develop custom solutions within Microsoft Dynamics 365 Customer Engagement (CRM) tailored to banking operations (e.g., loan processing, customer onboarding, KYC/AML compliance). • Customize entities, forms, workflows, plugins, dashboards, and business process flows based on financial use cases. • Integrate Dynamics 365 with core banking platforms, payment gateways, and third-party APIs using REST/SOAP services. • Automate and optimize CRM-related processes such as lead management, customer service, and case resolution. • Ensure compliance with banking regulations and data security best practices within the Dynamics ecosystem. • Collaborate with business analysts to gather requirements and translate them into technical deliverables. • Perform unit testing, bug fixing, and performance tuning. • Create and maintain technical documentation and user training materials. ________________________________________ Required Skills: • 5+ years of hands-on experience in Microsoft Dynamics 365 CRM/CE development • Strong knowledge of C#, .NET, JavaScript, and Power Platform (Power Apps, Power Automate) • Experience in financial services or banking CRM processes • Familiarity with customer 360 views, KYC/AML workflows, and lead-to-loan journeys • Strong experience with Dynamics 365 SDK, plugin development, custom workflows, and Power BI integration • Proficiency in integrating with core banking systems, credit bureaus, or compliance tools • Knowledge of Azure Logic Apps, Azure Functions, and other Microsoft cloud services ________________________________________ Preferred Qualifications: • Microsoft Certified: Dynamics 365 Developer Associate or equivalent • Experience with DevOps, CI/CD in a Dynamics environment • Prior experience working with banks or large financial institutions ________________________________________ Soft Skills: • Strong analytical and problem-solving abilities • Good understanding of banking processes and regulatory requirements • Excellent communication and stakeholder management skills • Ability to work in fast-paced and regulated environments ________________________________________ Education: • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field