Epicareer Might not Working Properly
Learn More
A

Inbound Call Center Representative - Mandarin Speaker - Actively Hiring - Open to Fresh Grads

  • Full Time, onsite
  • Agensi Pekerjaan Hays (Malaysia) Sdn Bhd - Tun Razak Exchange
  • Kuala Lumpur, Malaysia
RM 3,000 - RM 3,000 / month

Checking job availability...

Original
Simplified

Responsibilities

  • Manage customer's expectations and display ownership for customer's requests
  • Liaise with appropriate departments to resolve issues brought up by customers
  • Keep up-to-date on new or enhanced products / services in order to maintain a high level of quality service to customers
  • Support Team Leader and Managers to continuously review processes, identify and resolve service gaps through constructive feedback and implement process improvements where appropriate

Requirements

  • Only Malaysians
  • Proficient both in English and Mandarin
  • Education requirements – SPM and above ((Min ‘B’ for English and Maths if SPM holder))
  • Min 1 year of Customer Service candidates in inbound call servicing field
  • Good Communication skill

Job Types: Full-time, Contract
Contract length: 12 months

Pay: From RM3,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Yearly bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

  • STM/STPM (Required)

Language:

  • Mandarin (Required)
  • English (Required)

Work Location: In person

Expected Start Date: 06/02/2025