
Assistant Outlet Manager
Salary undisclosed
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Report to the Outlet Manager/District Manager on operational issues, ensuring consistency in operations, product delivery, and customer service. Ensure the restaurant is fully prepared, stocked, and ready for service. Provide prompt, courteous customer service, maintaining high food and beverage quality standards. Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations. Address and resolve customer complaints professionally and efficiently. Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment. Monitor team attendance, conduct staff training, and ensure compliance with company policies. Analyze sales data, maximize sales opportunities, and meet targets. Prepare and submit daily reports on staff, sales, inventory, and any operational issues. Perform end-of-day procedures and other tasks as assigned by management.