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Executive - Operations

Salary undisclosed

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About the role

We’re looking for an Operation Executive to play a key role in ensuring smooth order processing and customer satisfaction.

What you’ll be doing

  • Process customer orders in a timely and accurate manner
  • Manage customer inquiries from order placement to invoicing, keeping customers and operation manager informed
  • Monitor the order fulfillment process to ensure timely delivery
  • Liaise with the operations team regarding stock availability and production schedule prior to processing of orders
  • Evaluation of costs and maintaining profit margins
  • Analyze operational data and maintain product inventory
  • Monitor whether policies and procedures are followed throughout the company
  • Communicate with executives and upper management regularly to create short or long term operational goals