
Executive - Operations
Salary undisclosed
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About the role
We’re looking for an Operation Executive to play a key role in ensuring smooth order processing and customer satisfaction.
What you’ll be doing
- Process customer orders in a timely and accurate manner
- Manage customer inquiries from order placement to invoicing, keeping customers and operation manager informed
- Monitor the order fulfillment process to ensure timely delivery
- Liaise with the operations team regarding stock availability and production schedule prior to processing of orders
- Evaluation of costs and maintaining profit margins
- Analyze operational data and maintain product inventory
- Monitor whether policies and procedures are followed throughout the company
- Communicate with executives and upper management regularly to create short or long term operational goals