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Technical Product Specialist

RM 3,500 - RM 5,000 / month

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Product Expertise:

  • Develop in-depth knowledge of the company's product offerings, including features, specifications, and applications.
  • Serve as the primary contact for technical inquiries regarding products.

Customer Support:

  • Provide technical support to clients and internal teams to clarify product capabilities and resolve issues.
  • Conduct product demonstrations, presentations, and training sessions for customers and sales teams.

Collaboration:

  • Work closely with the sales team to understand customer needs and provide technical insights.
  • Collaborate with engineering and product development teams to convey customer feedback and contribute to product improvements.

Documentation:

  • Prepare and maintain technical documentation, including user manuals, FAQs, and product specifications.
  • Develop marketing materials that communicate the technical aspects of products in an accessible manner.

Market Analysis:

  • Analyze industry trends, competitor products, and market demands to inform product development and marketing strategies.
  • Participate in product launches and assist in the development of marketing strategies.

Training and Development:

  • Train internal and external stakeholders on product features and applications.
  • Stay updated on industry standards and advancements in technology related to the products.
  • Ability to speak and write in Bahasa Malaysia and English fluently
  • Candidates must possess at least Degree
  • Fresh graduates are welcomed to apply
  • Technical Product Specialist requirement customer management on the designated territories & Products:
  • Traveling within Malaysia, Singapore and Brunei
  • Excellent Communication Skill
  • Working in multinational company
  • Chances to train in Oversea
  • Training Certificate from Oversea