Cafe Manager,Supervisor at Secret Recipe Puchong/Subang Jaya
RM 2,200 - RM 3,500 / month
Checking job availability...
Original
Simplified
A Cafe Manager's job scope involves overseeing daily operations, managing staff, ensuring customer satisfaction, managing finances, and overseeing food and beverage service, all while maintaining a clean and safe environment. Here's a more detailed breakdown of a Cafe Manager's responsibilities:Staff Management:
- Hiring and Training:Recruit, interview, and hire staff, including baristas, servers, and kitchen staff.
- Scheduling and Supervision:Create and manage work schedules, ensuring adequate staffing levels, and supervising staff performance.
- Performance Management:Address performance issues, provide feedback, and conduct performance reviews.
- Team Leadership:Motivate and lead the team to achieve high standards of customer service and operational efficiency.
Operational Management:
- Customer Service:Ensure a positive customer experience, addressing complaints and resolving issues promptly.
- Inventory Management:Monitor and manage inventory levels of food, beverages, and supplies, placing orders as needed.
- Food and Beverage Quality:Maintain high standards of food and beverage quality, ensuring adherence to safety and hygiene regulations.
- Cleanliness and Safety:Maintain a clean and organized cafe environment, ensuring adherence to safety and hygiene standards.
- Menu Planning:Develop and update the cafe menu, considering customer preferences and seasonal trends.
- Marketing and Promotion:Implement marketing strategies to attract and retain customers, including social media and local promotions.
Financial Management:
- Budgeting and Forecasting: Develop and manage the cafe budget, tracking expenses, monitoring revenue, and forecasting sales.
- Financial Reporting: Prepare and analyze financial reports, identifying areas for improvement.
- Cash Handling: Oversee cash handling procedures, ensuring accurate record-keeping and reconciliation.
Job Types: Full-time, Permanent
Pay: RM2,200.00 - RM3,500.00 per month
Benefits:
- Cell phone reimbursement
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person