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Cafe Manager,Supervisor at Secret Recipe Puchong/Subang Jaya

RM 2,200 - RM 3,500 / month

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A Cafe Manager's job scope involves overseeing daily operations, managing staff, ensuring customer satisfaction, managing finances, and overseeing food and beverage service, all while maintaining a clean and safe environment. Here's a more detailed breakdown of a Cafe Manager's responsibilities:Staff Management:

  • Hiring and Training:Recruit, interview, and hire staff, including baristas, servers, and kitchen staff.
  • Scheduling and Supervision:Create and manage work schedules, ensuring adequate staffing levels, and supervising staff performance.
  • Performance Management:Address performance issues, provide feedback, and conduct performance reviews.
  • Team Leadership:Motivate and lead the team to achieve high standards of customer service and operational efficiency.

Operational Management:

  • Customer Service:Ensure a positive customer experience, addressing complaints and resolving issues promptly.
  • Inventory Management:Monitor and manage inventory levels of food, beverages, and supplies, placing orders as needed.
  • Food and Beverage Quality:Maintain high standards of food and beverage quality, ensuring adherence to safety and hygiene regulations.
  • Cleanliness and Safety:Maintain a clean and organized cafe environment, ensuring adherence to safety and hygiene standards.
  • Menu Planning:Develop and update the cafe menu, considering customer preferences and seasonal trends.
  • Marketing and Promotion:Implement marketing strategies to attract and retain customers, including social media and local promotions.

Financial Management:

  • Budgeting and Forecasting: Develop and manage the cafe budget, tracking expenses, monitoring revenue, and forecasting sales.
  • Financial Reporting: Prepare and analyze financial reports, identifying areas for improvement.
  • Cash Handling: Oversee cash handling procedures, ensuring accurate record-keeping and reconciliation.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Work Location: In person