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Jobs or company...

Branch Supervisor

RM 2,500 - RM 3,500 / month
Checking job availability...
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WE ARE HIRING

BRANCH SUPERVISOR/ASSISTANT SUPERVISOR - KANGAR JAYA

JOB DESCRIPTION

Operation

  • To carry out day to day operations and improve retail’s performance in term of sales revenue, cost control, customer’s awareness and staff development
  • To lead & assist Branch Head in manage and prevail retail operation functions and performances; involving duties in shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports
  • Assist in controlling outlet’s operating expenses and billings
  • Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet
  • Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge
  • Ensure & improve staff performance & productivity

Sales and Marketing

  • Assist in monitoring outlet’s sales performance and drive the team to achieve the sales target
  • Ensure pricing and display of merchandise items are correctly label and up to
  • Company’s standard practice

Inventory

  • Monitor and handling of housekeeping and the ordering process of retail’s stocks
  • Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry details

Talent Acquisition & Management

  • Ensure sufficient manpower for retail by working actively alongside with HR on recruitment
  • Scheduling and planning for sufficient manpower for daily operation
  • Oversee the staff’s activities and work performance within their assigned area
  • Assist in providing on-the job training for new and existing staff as required

Administration & Ad-hoc

  • Ensure compliance with Company’s policies and operational guidelines
  • Report to Branch Head or Management on progress and issues
  • To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a whole

Customer Service

  • Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; actively involved in handling customer’s enquiries, complaints and issues
  • Provide solution to customers

Ad-Hoc Task

  • Participate in any ad-hoc projects/tasks as assigned by the management

QUALIFICATIONS

  • Diploma/Bachelor's degree in Business, Retail Management, or a related field.
  • At least 5 Years of working experience in the related field is required for the positions. Proven experience in retail sales and operations, with a focus on achieving sales targets and maximizing profitability.
  • Required language(s): Bahasa Malaysia & English. Mandarin speaker will be added advantage.
  • Strong leadership, communication, and interpersonal skills.
  • Analytical mindset with proficiency in data analysis and reporting.
  • Willing to works 6 days per weeks and able to work on weekend & Public Holidays.
  • Possess own transport and willing to travel in Klang Valley and outstation if required.

Interested candidates, may send their resumes to [email protected] or call/WhatsApp 014-635 8389 (Puan Eiza) for more details.

Toong Star Sdn Bhd
No 35, 37 & 39 Jalan Kangar Jaya 14

Jalan Tuanku Syed Putra

01000 Kangar, Perlis

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Day shift
  • Holidays
  • Weekend jobs

Supplemental Pay:

  • Commission pay

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Retail management: 5 years (Required)

Application Deadline: 05/31/2025
Expected Start Date: 04/21/2025