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Retail Supervisor (Mid Valley)

RM 2,700 - RM 3,800 / month

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The Store Supervisor supports the Store Manager to lead a team of dedicated associates who achieve or exceed the sales and profitability targets by maintaining operational and merchandising excellence and by delivering a compelling customer experience unique to Under Armour.

  • Model and own the service culture and customer experience
  • Lead and model the customer experience principles for store team; ensure store service/selling culture is representative of the Under Armour brand
  • Partner with the Store Manager in maintaining all standards covering merchandise and floor sets
  • Support the Store Manager to oversee all areas of inventory control; monitor store shrink performance within outlined expectations
  • In partnership with the Store Manager, Retail Operations Team and local HR, own total team skill capability through robust on-boarding and continuous training
  • Provide timely and constructive feedback to the Store Manager in all facets of store operations
  • Under the direction of the Store Manager, ensure store payroll optimizes business results; ensure staff scheduling meet the needs of the business
  • Compile customer feedback on product and communicate to Retail Operations team
  • Ensure compliance with all UA policies and procedures

Hiring location:

  • KL: Mid Valley Mall