
Telecaller
RM 2,000 - RM 5,000 / month
Checking job availability...
Original
Simplified
Outbound/Inbound Calling:
- Make outbound calls to potential/existing customers to promote products/services.
- Handle inbound inquiries, provide information, and resolve customer concerns professionally.
- Maintain a high call volume while ensuring quality interactions.
Customer Engagement & Sales Support:
- Build rapport with customers, understand their needs, and recommend suitable solutions.
- Follow scripts and sales strategies to achieve daily/weekly targets.
- Update customer responses and feedback in the CRM system accurately.
Performance & Responsibility:
- Meet or exceed sales/call targets with a positive and determined attitude.
- Maintain call records, generate reports, and share updates with the team lead.
- Adhere to company policies, data privacy norms, and call etiquette
- Excellent Communication Skills: Fluent in [Hindi / English / regional language] with a clear and pleasant voice. Ability to engage customers effectively and handle objections professionally.
- Energetic & Customer-Focused: Must be fresh, enthusiastic, and proactive in making outbound calls. Strong persuasion skills to promote products/services and achieve sales targets.
- Responsible & Reliable: Maintain accurate call records, follow scripts/guidelines, and report daily performance. Should be punctual, disciplined, and able to work under targets.
Performance-Based Rewards
- Attractive base salary + uncapped commission structure
- Monthly incentives for top performers
- Quarterly bonuses for consistent target achievers
Growth-Oriented Environment
- Regular skill development workshops (communication/sales techniques)
- Clear promotion path to Team Lead/Senior Telecaller roles
- Sponsorship for relevant certification courses
Special Perks:
- Modern ergonomic workstations
- Transportation allowance for late shifts
- "Employee of the Month" recognition program