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Senior Admin Cum Customer Service

RM 2,500 - RM 3,500 / month

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  • Provide Exceptional Customer Service by addressing inquiries, complaints, and issues across multiple communication channels (email, phone, social media, live chat).
  • Manage Office Supplies, Equipment, and Facilities to ensure smooth daily operations.
  • Prepare and manage Essential Documentation such as invoices, quotations, and other related paperwork.
  • Maintain Accurate Records of customer interactions and follow up as needed.
  • Offer Back-End Support to Sales, Marketing, and Operations Teams to drive Business Growth and Efficiency.
  • Proficient in English for both Written and Verbal Communication.
  • Qualification: Diploma (or equivalent).
  • Highly Responsible, Punctual, and Proactive in handling tasks.
  • Solid Computer Skills, including proficiency in Microsoft Excel, Word, and other basic software tools.
  • Strong Organizational Skills with Keen Attention to Detail to ensure accurate work.
  • Ability to Work Both Independently and As Part of a Team.
  • Candidates must have skills and knowledge in Administrative Skills, Microsoft Office, Communication and Attention to Details.
  • Annual Leave & Medical Leave.
  • EPF, SOCSO, and EIS benefits provided.
  • Warm, Friendly, and Collaborative Work Environment.
  • Opportunity for Salary Growth based on performance.
  • Clear Career Development Opportunities.
  • Work with a Supportive, Passionate Team committed to excellence.