Operation Manager

The Operations Manager is a critical leadership role responsible for overseeing all operational aspects of cabinet projects, from order processing through production to final installation. This position requires exceptional organisational skills, a deep understanding of cabinet manufacturing, and the ability to streamline operations for maximum efficiency. *Key Responsibilities:* *Operations Planning & Coordination:* 1. Review customer orders and collaborate with the sales and design teams to ensure project specifications are feasible and well-documented. 2. Develop and manage operational schedules, taking into account production capacity, material availability, and delivery timelines. 3. Oversee resource planning, including estimating material and labour requirements, ensuring costs and deadlines are met. *Production Oversight & Efficiency:* 1. Break down projects into manageable tasks for each department, such as cutting, assembly, finishing, and installation. 2. Manage inventory levels and ensure timely procurement of materials to meet production deadlines. 3. Monitor production workflows, identify bottlenecks, and implement solutions to maintain schedule adherence and quality standards. *Cross-Departmental Collaboration & Communication:* 1. Ensure consistent communication between sales, design, production, and installation teams, aligning all departments to meet project goals. 2. Provide regular status updates to internal teams and clients, ensuring transparency at all stages of the project. 3. Address and manage client expectations, resolving any concerns promptly. *Quality Assurance & Process Improvement:* 1. Implement and enforce quality control measures throughout the production process. 2. Conduct inspections at key production stages to verify that products meet specifications and client expectations. 3. Identify areas for improvement in operational processes and drive continuous improvement initiatives. *Project Delivery & Client Satisfaction:* 1. Oversee the final stages of production and installation, ensuring all work is completed to the highest standards. 2. Ensure the project site is prepared and left clean after installation. 3. Obtain final client approval and manage project closeout, including post-project reviews to identify opportunities for future improvement. *Qualifications:* 1. 3-5 years of operations management experience, ideally within the woodworking or cabinet manufacturing industry. 2. Strong knowledge of cabinet construction techniques, materials, and industry standards. 3. Expertise in production scheduling, resource allocation, and process optimisation. 4. Proficiency in operations and project management software (e.g., MS Project or similar tools). 5. Excellent organisational, time management, and problem-solving skills. 6. Strong communication and leadership abilities, with the capability to foster collaboration across teams. 7. Ability to manage multiple projects simultaneously and perform well under pressure. *Benefits:* 1. Competitive salary and benefits package. 2. Opportunity to work in a fast-paced and dynamic environment. 3. Leadership role with a significant impact on the success of the company. 4. Play a key role in shaping the final product delivered to clients. If you are a proactive and detail-oriented leader with a passion for the woodworking industry, this Operations Manager role could be the perfect opportunity for you to contribute to the continued success of Dr Kabinet.