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-provides administrative and clerical support to a sales team, ensuring smooth operations by managing tasks like order processing, maintaining records, handling customer inquiries, and coordinating with other departments -Order Processing: Receive, process, and verify sales orders, ensuring accuracy and completeness. -Customer Service: Respond to customer inquiries via phone, email, or in-person, addressing questions and resolving issues. -Record Keeping: Maintain accurate and up-to-date customer databases, sales records, and other relevant information. -Sales Reporting: Prepare and generate sales reports, analyzing sales performance and identifying trends. -Inventory Management: Monitor inventory levels, coordinate with suppliers for timely replenishment, and track shipments. -Invoice and Payment Processing: Issue invoices, process payments, and reconcile accounts. -Sales Support: Assist the sales team with administrative tasks, such as scheduling meetings, preparing presentations, and maintaining sales collateral. -Coordination: Coordinate with other departments, such as production, logistics, and customer service, to ensure smooth operations. -Data Entry and Management: Accurately enter and maintain data in CRM systems and other relevant databases. -Customer Relationship Management: Build and maintain strong relationships with customers by providing excellent customer service. -Follow-up and Reminders: Follow up on quotations, proposals, orders, and deliveries. -Document Accuracy: Ensure the accuracy of sale and purchase agreements and other sales documents. -Filing Systems: Maintain proper filing systems to ensure document traceability. -Correspondence: Draft letters and replies for incoming correspondences.