SALES COORDINATOR

Sales Coordinator – Job Scope Position Overview: We are seeking a detail-oriented and customer-focused Sales Coordinator to support our sales operations. The ideal candidate will be responsible for assisting clients with order placement, coordinating deliveries, and ensuring a smooth and professional customer experience. Key Responsibilities: Assist customers in placing orders accurately and efficiently. Coordinate with internal departments (e.g., logistics, warehouse) to arrange timely delivery of products. Handle customer inquiries and provide prompt, effective solutions to issues or complaints. Monitor and follow up on order status to ensure timely fulfillment. Maintain accurate records of sales orders, customer interactions, and delivery schedules. Provide administrative support to the sales team, including preparing quotations and sales documents. Build and maintain strong relationships with customers to ensure satisfaction and repeat business. Liaise with suppliers or third-party logistics providers when necessary. Support the sales team in achieving customer service and sales goals. Requirements: Prior experience in sales coordination, customer service, or related roles is preferred. Strong organizational and communication skills. Ability to handle multiple tasks and work under pressure. Attention to detail and a proactive approach to problem-solving. Proficiency in MS Office and familiarity with order management systems. A team player with a positive attitude and customer-first mindset