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Sales Admin Executive

RM 1,700 - RM 2,200 / month

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Handle customer enquiries via Instagram DM, WhatsApp, Shopee & Website with professionalism and brand voice

Guide customers through sizing, fabric, and styling advice to ensure they feel confident with their purchase

Assist in closing sales — from first enquiry to payment & post-purchase follow-up

Monitor order status, coordinate with fulfilment team, and ensure smooth delivery

Build strong relationships with customers — remember their preferences, suggest suitable items, and follow up with VIPs

Maintain and update customer database for loyalty campaigns & private sales

Provide input for improvements in customer journey & experience

Occasionally assist in on-ground events/pop-ups as frontliner

Passionate about fashion and styling

Friendly, patient, solution-focused and proactive

Familiar with Instagram, WhatsApp Business, Shopee Chat, etc.

Experience in customer service, fashion retail, or online sales is a big bonus!

Fast learner, team player, and able to multitask in a fast-paced environment

Staff discount on exclusive collections

Career growth opportunities within the brand

Beautiful working environment with a creative & fun team

Access to industry events, styling shoots & more!