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Customer Service Representative (Fresher)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Shah Alam, Malaysia
RM 2,300 - RM 2,500 / month

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The Customer Service Representative (CSR) is the face of the beauty services business, responsible for

providing exceptional customer service and support through various online platforms (e.g., email, live

chat, social media) and creating a welcoming and positive experience for all clients. This role involves

responding to customer inquiries, scheduling appointments, handling inquiries, resolving issues,

ensuring client satisfaction and building positive relationships with customers through timely and

effective online communication.

CUSTOMER SERVICE

1. Greet and assist customers in a friendly and professional manner.

2. Answer customer inquiries about products, services, and promotions.

3. Resolve customer complaints and issues promptly and effectively.

4. Build and maintain positive customer relationships.

Fresh graduates are welcomed.

 Minimum SPM level.

 Possess own transportation/able to manage own transportation.

 Seeking for a permanent employment and can work for at least two (2) years.

 Fluent in English & Bahasa Melayu. Mandarin is advantage.

 Strong customer service orientation and problem-solving abilities.

 Proficient in using various online communication platforms

 Ability to handle multiple conversations simultaneously & fast-paced environment.

 Typing speed and accuracy.

 Positive and professional demeanor

Competitive Salary.

Open for Freshers as well.

Annual and Medical Leaves

Medical full coverage including dental as well.

Maternity and Paternity Leaves.

Birthday leave , Marriage leaves and Compassionate Leaves.