Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Contact Centre Team Leader (Mandarin & Cantonese)

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  • Assist the Operations Manager in overseeing daily operations and ensuring team performance.
  • Supervise a team of Malaysia, Singapore and Hong Kong to drive productivity and performance.
  • Monitor KPIs, including monthly targets, quality evaluations, attendance, and punctuality.
  • Coach, motivate, and mentor team members to exceed performance expectations.
  • Handle escalated inquiries and resolve issues quickly and effectively.
  • Ensure adherence to company policies, processes, and service standards. Track and manage team attendance and work schedules to ensure efficiency.
  • Collaborate with multiple departments to enhance performance, training, and reporting.
  • Conduct performance reviews and implement improvement plans for staff.
  • Generate daily reports and ensure accurate tracking of team progress.
  • Open for Malaysian citizen.
  • Demonstrated fluency in both spoken and written English, Mandarin, Bahasa Malaysia & Cantonese due to market served.
  • Immediate commencement is highly desirable.
  • Minimum Diploma, Degree, or equivalent qualification in any field.
  • At least 3 year of experienced in the BPO contact centre industry, preferably in telemarketing, customer service OR lead generation.
  • Strong supervision, coaching, leadership, and people management skills.
  • Critical thinking, analytical skills, and problem-solving abilities.
  • Ability to multitask and work independently with minimal supervision.
  • Proficiency in Microsoft PowerPoint and Excel.
  • Remuneration package: - Basic: up to RM4500 - KPI allowance: up to RM1500 (Based performance) *Note: Basic salary will be determined based on the candidate's years of relevant experience, skill set, and performance during the interview process.
  • Annual salary increment & performance bonus
  • Medical & hospitalization covered
  • EPF, SOCSO and EIS covered
  • Working hours: - 8 working hour, 2 days off - - No midnight shift 5 working days *Note: Working hours are subject to change based on business and operational requirements.
  • External training will be provided and potential career progression opportunities
  • Working location: Menara Tokio Marine Life, No 189 Jalan Tun Razak, 50400 Kuala Lumpur. Nearby Ampang Park MRT2 / LRT station (within 5-minute walking distance)