
Customer Service & Sales Representative
RM 3,000 - RM 3,500 / month
Checking job availability...
Original
Simplified
- Respond promptly and professionally to customer inquiries via phone, WhatsApp, and social media messages
- Assist parents in choosing suitable swim programs based on age, level, and location
- Convert inquiries into sign-ups by highlighting program benefits
- Follow up with potential leads and ensure a high conversion rate
- Coordinate class bookings, trial sessions, and rescheduling requests
- Work closely with coaches and branch teams to ensure smooth class operations
- Excellent communication skills in English & Mandarin (Dialect is a bonus)
- Friendly, patient, and confident in handling various customer personalities
- One year experience in the customer service line
- Computer literate
- Team player with a positive, can-do attitude
- Work at IOI Boulevard Puchong (in front of LRT Station)
- Working Hour 9-6PM
- 5 days a week, with rest days on Friday–Saturday or Sunday–Monday (based on duty roster).
- Sales Incentive up to RM1500
- Medical
- Performance Bonus
- Staff swim benefits and special family discounts
- Monthly staff activities and team bonding