STORE MANAGER - SOGO, Kuala Lumpur

JOB DESCRIPTION We are hiring dedicated Store Manager to join our fashion retail business. The Store Manager will be responsible for the overall management of our retail stores. Your primary responsibility is to ensure that a store's operations run smoothly, driving excellent performance, customer service and sales for the brand and products. You should be passionate self-starter, up-to-date with the latest trends in fashion industry, possess excellent people and communication skills, as well as be able to drive sales. ROLES & RESPONSIBILITIES Oversee the daily operations of a store, making sure it runs smoothly and effectively. Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance and managing inventory. Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement and selling procedures. Motivate, lead, hire, train, develop and supervise staff. Provide staff with feedback, coaching and proper performance evaluations. Coordinate daily staffing and staffing schedules. Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, staff welfare and monitoring sales, receipts and cash. Monitor stock and inventory, arrange restock & return, and perform quality assurance of merchandise on a regular basis. Collaborate with all associates to achieve departmental and organisational goals. Comply with company policies, procedures and standards, such as safekeeping of company’s property, personnel practices, merchandise handling, security, sales and record-keeping procedures. Ensure the store complies with outlined safety policies and procedures, as well as the government’s regulations and standard operating procedures (SOP). JOB REQUIREMENTS: Candidate must possess at least SPM qualification and above. Must be computer-literate and familiar with Microsoft Words, Excel, etc. At least 3 years of experience in similar industry, with managing experience is required. Excellent organizational, time management, prioritization and multitasking skills. Experience in retail management and assessing employees performance. Possess good teamwork and customer oriented. Demonstrate the ability to lead by example. Able to motivate, give clear directions and set expectations for retail team. Basic math skills sufficient to complete orders, calculate inventory and manage cash registers. Ability to carry stocks and products in order to perform and cover all workplace duties. Strong knowledge of the latest fashion trends and developments. Exceptional communication and interpersonal skills. Good attitude and discipline, independent, hardworking, trustworthy. Willing to work in on weekends and public holidays, during peak season and for any ad hoc issues. Required language: English, Bahasa Malaysia. STAFF BENEFITS: Performance Bonus. Celebration Leave (birthday / festive / wedding). Complimentary Gift Card (clothing entitlement). Healthcare Claims (medical, dental & optical). TO APPLY Interested candidate please submit your updated and complete resume with recent photo . Please includes your full profile with your recent photo, contact details, languages, education, working experience, reason's for leaving, current salary, expected salary, reference's name, position and contact number, etc.. in your resume. Only shortlisted candidates will be notified.