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Senior Executive - E-Commerce

Salary undisclosed

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About GMG

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

About the role

As a Senior Executive - E-Commerce, you will play a crucial role in managing and optimizing brand presence on various ecommerce platforms. You will be responsible for driving sales, improving visibility, and ensuring a seamless customer experience across multiple online marketplaces. This role requires a combination of strategic thinking, analytical skills, and hands-on operational management.

Responsibilities:

Marketplace management - manage catalog including images and description, prices and day to day operations on multiple platforms

Sales and Performance - plan pricing, promotions, data analysis, maximize revenue

Inventory and Order Management - manage inventory on all platforms, fulfillment time and rate

Relationship management - Coordinate with Customer service, Logistics, Marketing team and Buying team for optimum results

Customer experience - manage seller ratings, reviews, build customer loyalty, and customer returns

About the requirements

Bachelor’s degree in Business, Commerce, Retail or E-Commerce related fields

2 - 6 years of experience and specifically Marketplace experience of Shopee, Lazada or with Enabler like ADA, Gtech etc or sellers on online platform

Familiarity with SEO, Digital marketing a plus

Good with numbers, Excel and data analytics

High English proficiency and knowledge in Chinese language will be an added advantage.