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Job Description :
Field Services Operations – Field Engineer/Technician job role is to perform operation and maintenance (O&M) support for corrective and preventive maintenance and as a bridge between Field Service Operation and Project Roll out to fulfil both side requirement without impacting network performance jeopardies Project implementation schedule
- To perform 1st Level field troubleshooting (corrective maintenance) on access layer LTE/5G network elements and services.
- To ensure fault restoration is within the SLA.
- To perform preventive maintenance (by schedule frequency). IN ORDER TO improve the network stability such as intermittent and repeated faults.
- To execute and handle assigned WFM-IFS WO within a certain time frame and ensure all the WO meet SLA.
- To ensure Apparatus Assignment (AA) are in place.
- Accountable for day-to-day execution, project acceptance, and documentation sign-off IN ORDER TO meet rollout implementation quality and fulfil customer demand.
- Required to standby for 24x7 duty roster.
- Produce require routine report.
Requirement :
- Years of experience: 2-5 years in Telecommunications industry
- Qualification: Diploma/Degree in Telecommunication Engineering/Computer or any other relevant field
- Minimum 2 year working experience in Field operation processes and tools management
- Relevant knowledge in Field operation Health, Safety and Environmental
- Certification: Working at height (WAH), CIDB, TM NIOSH Safety Passport
- Equipped with some level of knowledge in LTE/5G networks
- BUSINESS & HUMAN COMPETENCE:
- Fluent in written and spoken English
- Verbal communication skills
- Relevant experience in MS-Office, reporting and presentation skill
- Be able to work independently with minimal supervision
- Able to work and co-operate in a team
- Able to work or support when needed
Job Type: Contract
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
License/Certification:
- WAH (Preferred)
- TM NIOSH (Preferred)
- CIDB (Preferred)